We want you to have an easy and enjoyable experience shopping Online with Blanc Boutique! We have put together our Shipping Information below for you.
We use STARTRACK EXPRESS and AUSTRALIA POST for all our deliveries within Australia - this is a signature required service. We strive to process your order within 24hrs. Please note we do not ship orders on weekends or public holidays and our Shop Hours are Tuesday-Saturday 10am - 5.30pm weekdays (10am-4pm Sat). All orders placed on a Friday after 3pm will be shipped on the following Tuesday. The stated delivery time is estimated for within business hours.
We will email you a confirmation once your order has been shipped, including a tracking number. In most instances delivery will be overnight within Australia but please allow 3-5 business days depending on your location (Eg; Rural, state etc).
Please note during a sale, processing times may increase slightly. If we do not have a product in-stock we will refund you as quickly as possible and fulfil the rest of your order. Please be patient with us as there are only a few of us working hard!
When checking out please supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am - 5pm weekdays. Please do not supply us with a PO box number.
Please note if a parcel is returned to Blanc Boutique due to the address being undeliverable, it is your responsibility to have this redelivered and a redelivery fee will apply.
** The above shipping times do not apply to pre-orders. **
Yes we do ship overseas! International orders may be subject to local charges such as taxes and duties. As the recipient of the goods, you the customer are liable for all import duties, customs, taxes and associated fees levied by competent authorities of the shipping destination, and payment of these charges may be required for customers order to be released from customs. If you refuse to pay these charges your parcel may be classified as abandoned. You agree that Blanc Boutique will not be held responsible for any loss of funds or goods as a result of your parcel being returned to Australia or deemed to have been abandoned.
Blanc Boutique has no control over any charges that may be imposed by authorities in your country on your order, and cannot predict what those charges may be. Blanc Boutique will not be held responsible for any additional charges on customers’ orders, nor can Blanc Boutique accept a return of the order in this case.
Customs policies vary from country to country – please contact your local customs office for further information on your country’s laws. Blanc Boutique cannot mark international orders as a gift in order to bypass or reduce any customs fees as this is an illegal practice.
For international shipping we offer Flat Rate Shipping as listed at Checkout. If you ever have further queries on your International Shipping please send us an email to firstname.lastname@example.org. Please allow a reasonable amount of time for your package to be delivered by International Courier (This may take up to 14 Business Days) ***All Shipping Times are subject to Australia Post/Courier Service***.